Eight key hospitality payment trends to accelerate your growth in 2022 and beyond

by | 03 Mar 2022 | Products

Discover eight hospitality payment trends to boost your hotel occupancy and improve customer experience.

The pandemic may have temporarily stalled the ambitions of travellers, but there can be little doubt that many are poised to explore the world once again, just as soon as the global pandemic abates.

As vaccination rates rise and effective treatments emerge, countries are already tentatively reopening their borders, recognising that travel restrictions are, at best, a blunt tool to manage outbreaks. People are keen to take advantage, with travel returning faster and with greater vigour than anyone might have predicted in the heat of the crisis.

The right payment system allows hospitality businesses to lean into the recovery. It helps businesses to manage their staffing crises by allowing them to do more with less.

It allows them to rebuild relationships with their customers, to understand those customers better and to provide them with the services they need at the right price points. It also enables them to manage hygiene and sustainability factors and give clear reporting for stakeholders.

Chris Lanckbeen, global sales director for travel and hospitality at Worldline, has identified the target priorities that hoteliers will need to futureproof their businesses:

“The hospitality industry had a lot of challenges in 2021, particularly in travel, but it has recovered well in the second half of the year. Most importantly, where it has recovered, it’s done far better than expected. In particular, business travel – which many thought would be permanently weakened – has come back quicker and stronger.

“Increasingly, travel restrictions are not a barrier. While the pandemic has seen some restrictions reintroduced, they have generally been short-term, and governments have often thought better of their initial restrictions. Against this backdrop, the recovery is likely to continue.

“But hospitality groups must be nimble to take advantage, and getting the right payment processing in place is a vital part of that. It’s about centralising every aspect of the payment journey in a fully integrated way.

“This can help hospitality groups improve their service offering at a time when staff are hard to find, gain valuable insights into their customers when traditional loyalties have been hard to manage, and build a better and more sustainable business for the future.”

Because payment is at the heart of the hospitality business, it is key for all hoteliers to get the latest trends on the industry.

Worldline is pleased to share the eight hospitality payment trends that will support you in boosting your hotel occupancy and improving your customer experience in our latest whitepaper – download the whitepaper here.

Discover WL Hospitality Suite, Worldline’s payment solution for the hospitality industry.

Related Articles

La Zambra Resort Andalusia: Fascinating history meets modern present

La Zambra Resort Andalusia: Fascinating history meets modern present

Previous Next In the hills of the Costa del Sol – located between Málaga and Marbella – is the picturesque village of Mijas. In addition to a spectacular view of the Mediterranean Sea, the village offers a lot of Andalusian flair: the winding alleys and the cluster of...

Luxury Furniture Designed to Endure the Elements

Luxury Furniture Designed to Endure the Elements

In the vast ocean, at the bottom of the world, lies the Land of the Long White Cloud — Aotearoa, New Zealand. This island of breath-taking natural beauty, shaped by extreme and ever-changing weather conditions, is the birthplace of DEVON outdoor design. Since 1976,...

Life Fitness & Hotel Holzapfel Redefine Guest Wellness

Life Fitness & Hotel Holzapfel Redefine Guest Wellness

In an age where wellbeing and vitality play an integral role in the guest experience, the fusion of hospitality and health becomes paramount. One such testament to this is the flourishing partnership between Life Fitness and Hotel Holzapfel. Recognized for over seven...

Decora Takes Art for Hotels to a Whole New Level

Decora Takes Art for Hotels to a Whole New Level

Previous Next Decora emphasizes the importance of creating museum-quality works of art that go beyond mere decoration and aim to inspire the soul of the viewer, leaving an unforgettable impression. With a wide range of art styles and genres, Decora aligns their...



Worldline is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.