is the business development manager for febc, a consultancy firm that delivers FF&E, OS&E, turnkey supply, fit-out joinery works and branding services to hotels and residential projects all around the world. We were recently fortunate enough to have the opportunity to sit down with her at the TOPHOTELWORLDTOUR event in Zurich, where she shared her thoughts and insights on market trends, as well as on European expansion plans at febc.
Here were some of the most interesting things she had to say:
What led febc to focus more attention on Europe?
Considering febc already has a stable position in the Middle East & Africa, we wanted to make sure we weren’t losing opportunities in Europe. Additionally, we have a full-fledged office in Italy with prodigious potential to expand within the continent. To further facilitate this, we have also broadened our scope of services to cater for our client’s diverse requirements, which tend to differ from country to country.
What challenges is febc facing in seeking opportunities within Europe?
Most potential clients are not aware of procurement management services and prefer opting for supply & install. Both services add a great deal of value, however, one could be more beneficial to a specific project than the other.
Through your direct experience in the field, what type of projects are the most rewarding?
We enjoy working with all types of projects, from residential to 5-star hotels and resorts. But our end goal is always the same; to make sure our clients are happy. How do we do this? By listening to their needs and tailoring a bespoke service in order to build a strategy that best fits in with their business objectives and goals. And of course, we also love a challenge or two.
Lastly, where do you see febc in 5 years?
Our 5-year vision is clear. There are specific markets that we are tapping into and bold targets that we have set. This vision resonates with every member of the team. Our long-term vision is to be the most successful procurement consultant in the world – adaptable, reliable, meticulous and dependable.