Hyatt announces inaugural Global Day of Gratitude to promote colleague and guest wellbeing

by | Dec 22, 2018 | Chains

Commitment to wellbeing brings elevated amenities and services to colleagues and guests.

Hyatt Hotels Corporation today announced Hyatt’s first annual Global Day of Gratitude as part of its commitment to caring for the wellbeing of its colleagues, guests and customers. On December 12, 2018, every guest checking into a Hyatt-branded hotel and every Hyatt colleague around the globe was encouraged to send a postcard to someone for whom they are grateful. The custom-designed “Gratitude Grams” was handed to guests upon check-in, and, if the guest returned it to the hotel, Hyatt covered the postage.

“We believe wellbeing is the ultimate expression of our purpose – to care for people so they can be their best,” said Mia Kyricos, who joined in August as Hyatt’s first global head of wellbeing, tasked with driving Hyatt’s internal and external wellbeing strategy forward. “By placing wellbeing at the heart of our business model, we promise to lead the hospitality industry in caring for the wellbeing of our colleagues and guests alike.”

Hyatt is prioritizing its efforts to invest in this area by focusing on three landmarks of wellbeing:

  • FEEL: How you feel, or your emotional and mental wellbeing;
  • FUEL: How you fuel your body through things like food, nutrition and sleep; and
  • FUNCTION: How you physically move and function at work, in life and at play.

“At Hyatt, we know that gratitude is proven to positively impact how we feel about ourselves and the world around us,” continued Mia Kyricos. “We are excited to unite our colleagues and guests during this Global Day of Gratitude in a single act of kindness, while also taking another important step toward becoming caretakers of wellbeing across Hyatt, and realizing our vision of a world of understanding and care.”

Moving forward, Hyatt plans to bring its landmarks of wellbeing to life via guest-centric strategic collaborations, which will include products and services designed to positively impact how colleagues, guests and customers feel, fuel and function in and outside of hotel stays.

Let’s take a look at a few other projects currently underway by Hyatt Hotels Corporation:

Hyatt Regency Hengquin

Hyatt Regency Al Kout Mall

Hyatt Centric Yangzhou




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