Technology has been rapidly evolving in recent years, and the hotel industry has been quick to adopt these advancements to enhance guest experiences. From smart room technology to room service delivery robots, technology is transforming the way we think about hospitality. In this article, we will explore some of the most innovative ways hotels are utilizing technology in guest rooms.
Smart Room Technology
Smart room technology is one of the most significant advancements in hotel technology. For example, guests can use a mobile app to adjust the temperature, lighting, and even the television channel. Smart rooms can also include features like smart mirrors, which allow guests to access information like the weather, news, and traffic while getting ready for the day. Often, the television acts as the control center or hoteliers can utilize an Alexa-based solution like Volara by Uniguest.
In-room Entertainment
Hotels are increasingly offering more extensive entertainment options to guests. Our partners at Groove Technology Solutions can help our customers get streaming services like Netflix, Hulu, YouTube and more. Some properties are even offering gaming consoles like PlayStation and Xbox to create a home-away-from-home experience for guests. Hospitality Televisions are becoming more powerful and less expensive so hoteliers are looking to use that savings to beef up their offerings to guests.
Personalized Guest Services
Hotels are also using technology to create personalized guest experiences. For example, some hotels are using AI-powered chatbots to provide guests with instant assistance and recommendations. These chatbots can answer questions about the hotel amenities, provide dining recommendations, and even book activities or services for guests.
Not only are they communicating through your phone, hoteliers are also connecting with you and customizing your experience when you turn on the TV. Powerful solutions like Samsung LYNK Cloud and LG Pro:Centric allow for hotels to customize menus and their guest room TVs to look, feel and act like the property itself.
Room Service Robots
For hotels on the cutting-edge, room service delivery robots are becoming increasingly popular. With the ability to call elevators and pin-protect its contents, Savioke’s Relay+ is a fun and efficient way to deliver everything from towels, to toothpaste, to a bottle of champagne.
Not only can robots deliver amenities to your door, they can also clean up after you! Tailos’s Rosie is a robotic vacuum cleaner with best-in-class commercial cleaning performance. Like a self-driving car, Rosie utilizes AI technology to autonomously operate in complex indoor environments, like hotel guest rooms.
EV Charging Stations
Although technically not in the guestroom, EV Charging stations are definitely making guests’ stay more comfortable. Thankfully, the cost of implementing EV charging stations at hotels is declining. Solutions like LOOP EV Charging network – which encompasses all the hardware, software, installation and support hoteliers need to implement this eco-amenity – are paving the way for sustainable, equitable charging stations for guests and employees alike. These solutions can be further subsidized by ad revenue generated by their displays as well as through state and federal incentives.
The Future is Now
Technology is changing the hotel industry in exciting ways, and hotels are taking advantage of the latest advancements to create a more comfortable and convenient stay for their guests. With continued innovation, we can expect to see even more technological advancements in hotel guest rooms in the future.
Curious about which of these innovations are a fit for your property (and how much they cost)? Contact the Hospitality Technology experts at KniTec at (866) 469-7111 or Request A Quote.
