A “KniTec Knows” Breakdown of LG’s ‘Alexa for Hospitality’

KniTec hits the high points of how Amazon’s Alexa AI will improve the guest and staff experience for hotels featuring LG hospitality TVs.

KniTec hits the high points of how Amazon’s Alexa AI will improve the guest and staff experience for hotels featuring LG hospitality TVs.

Amazon’s popular Alexa AI will now integrate with LG hotel TVs using the powerful webOS™ smart TV platform.

What new features does this unlock?

Hotel operators can now offer a natural language interface.

This new integration will allow guests to:

  • Navigate TV and music
  • Order room service
  • View a customized weather report
  • Control in-room devices for smart lighting, motorized window shades, and climate control

And will allow staff to develop custom announcements that use on-screen and audio communication for events, check-out reminders, and more.

How does it work?

The microphone array accessory is powered through a TV’s USB port and mounts to the top of the set. Unlike other voice-controlled solutions such as push-to-talk remote controls, LG’s far field microphone array is ready to respond to requests once it is activated by guests upon arrival using the Alexa wake word. A mute button offers a convenient way to turn off voice control for those who prefer to use a standard remote.

What does this mean for properties with existing LG Hospitality TVs?

Hoteliers will be able to upgrade new and existing LG hotel TVs running webOS 6.0 or 5.0 to offer guests access to a custom Alexa solution through LG’s far field microphone array accessory. The far field microphone array solution is also compatible with LG TV networks using Pro:Centric™ Direct software, through which the TV becomes a hub for control for compatible wireless smart devices, without requiring a standalone control system.

Where can I learn more?

For pricing and to learn more about Alexa’s integration with LG Hospitality TVs, call the hospitality technology experts at KniTec (866) 469-7111.

To receive more hospitality technology breakdowns like this, subscribe to KniTec’s email list or follow them on social media.

Information in this article is from LG’s Press Release, which can be viewed in its entirety here.

Related Articles

KniTec Knows: Apple AirPlay now available on LG Hospitality TVs

KniTec Tells You What you Need to Know about the World’s First Commercial TVs with AirPlay, Coming Later This Year...

Which LG Hospitality TV is Right for You?

KniTec - the US leader in Hospitality Television sales - compares the major current LG Hospitality TV Series...

A “KniTec Knows” Breakdown of Hospitality TV Mount Types

Although perhaps not the most exciting part of your project, Mounts are essential accessories that enable you to install your Display onto the wall or ceiling. Here's a quick breakdown (with KniTec's expert input) of the most common types...

Newsletter

You are currently viewing a placeholder content from Default. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

More Information