In this new position, Labays will collaborate closely with Managing Director Monica Ortiz, with a special focus on elevating the guest experience across all areas of the resort to meet Forbes Five-Star standards.
Mr Labays previously worked at prestigious hospitality brands such as Sofitel, The Setai, and Fairmont Hotels & Resorts. This includes a role as Director of Hotel Operations at the Fairmont Miramar Hotel & Bungalows, and Regional Director of Food & Beverage Operations at The Setai Miami Beach.
“We’re thrilled to welcome Julien to Rosewood Baha Mar,” said Managing Director Monica Ortiz. “He brings a wealth of expertise and a deep understanding of what makes this place truly special for our guests. Our aim is to create a lifestyle for our discerning visitors, and that can only be achieved with a passionate leader to support a team like the one Julien is now working with.”
“We’ve assembled an outstanding team here, and I’m excited to work closely with our entire team to craft unforgettable experiences for our guests at Rosewood Baha Mar,” Labays remarked.
“The most rewarding part of this industry is the genuine gratitude from guests,” says Labays. “Hospitality is, at its core, people taking care of people.”
Rosewood Baha Mar is set on Nassau’s Cable Beach in the Bahamas. The resort has 225 guestrooms, suites and beachfront villas.
Rosewood Baha Mar also offers five signature dining venues; private pools; and Sense, A Rosewood Spa®. Rosewood Baha Mar is operated and managed by Rosewood Hotels & Resorts, the leading hospitality group with a storied history of managing elite one-of-a-kind properties, offering Rosewood’s signature personalized service and unswerving attention to detail.