GrayMatter Networks to Deliver Enhanced Hospitality Solutions – BrainBox Integration with Sangoma UC Solutions Enables Hotels and Resorts to Streamline Communications and Improve Guest Experiences

GrayMatter Networks and Sangoma are excited to announce the expansion of their partnership to bring advanced hospitality capabilities to Sangoma PBXact and FreePBX customers.

NEW YORK, June 26, 2023 — GrayMatter Networks, a leading provider of specialized software-based solutions, and Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG), a trusted leader in value-based Communications as a Service (CaaS) solutions-, are excited to announce the expansion of their partnership to bring advanced hospitality capabilities to Sangoma PBXact and FreePBX customers.

Under the expanded partnership, GrayMatter’s BrainBox seamlessly integrates with Sangoma’s PBXact and FreePBX communications systems to deliver turnkey hospitality-grade IP PBX solutions. 

BrainBox interfaces with hospitality property management systems to enable a comprehensive suite of hospitality-centric features, including enhanced wake-up calls, call accounting, voicemail, housekeeping room status, next-generation 911 compliance and more.

“We’re thrilled to strengthen our collaboration with Sangoma and offer their customers an innovative solution tailored to the unique requirements of the hospitality industry,” said David Maayani, CEO/CTO of GrayMatter Networks. “BrainBox’s feature-rich platform combined with the reliability and performance of Sangoma’s PBXact and FreePBX will empower hotels, resorts, and other hospitality establishments to deliver exceptional guest experiences while streamlining their communication infrastructure.”

PBXact, developed by Sangoma, is a commercial-grade PBX based on FreePBX, the world’s most popular open-source IP PBX with a dedicated community of developers committed to delivering cutting-edge features. PBXact is supported by Sangoma’s in-house staff, ensuring superior customer performance and reliability. 

BrainBox by GrayMatter Networks is a specialized module for FreePBX and PBXact that adapts them to hotel environments. Integration to PMS (Property Management System) interface, call accounting, guest voicemail, and wake-up calls are just a few of the specialized functions this module will add to these already feature rich solutions.

“The compatibility of BrainBox with PBXact and FreePBX aligns perfectly with Sangoma’s commitment to delivering versatile and comprehensive PBX solutions,” said Nenad Corbic, CTO of Sangoma. “Our partnership with GrayMatter Networks enables our hospitality customers to leverage BrainBox’s specialized features, ensuring seamless communication and unparalleled guest satisfaction.”

GrayMatter Networks and Sangoma are dedicated to providing best-in-class solutions that enable hospitality businesses to improve operational efficiency, enhance guest services and streamline communication workflows. The expanded partnership represents the companies’ shared commitment to innovation, customer satisfaction and the pursuit of excellence.

About GrayMatter Networks

GrayMatter Networks is a leading provider of specialized software-based PBX solutions. With a focus on the hospitality industry, GrayMatter Networks’ BrainBox offers turnkey IP PBX solutions that simplify complex telecom challenges. Their customer-centric approach ensures businesses can concentrate on their core operations while enjoying seamless communication and enhanced guest experiences. For more information, visit

About Sangoma

Sangoma is a trusted leader in delivering value-based Communications as a Service (CaaS) solutions for businesses of all sizes. Sangoma simplifies communications by providing businesses with the industry’s most comprehensive cloud-native communications solutions, seamlessly streamlining business processes. Sangoma provides businesses with a complete solution, including cloud software, endpoints, and connectivity – all delivered and supported by Sangoma’s expert team. One provider and one contact ease vendor management and save time. For more information, visit

Media Contacts:

Alexandra Warshawsky
Director of Business Development & Sales
GrayMatter Networks
[email protected]
+1 646 401 0830 Ext. 211

Elvita Crespo
Product Marketing Manager
[email protected]
+1 920-886-8130  Ext. 4048



GrayMatter Networks is a leading telecom technology provider.