Hoteliers need to start thinking now about what travellers will want when the coronavirus crisis abates and reshape their operations accordingly, argues David Eisen, director of hotel intelligence and customer solutions for HotStats.
Feasibility studies are widely used by development teams looking to get the green light for new hotel projects but many are fundamentally flawed.
Fiona Gillen, VP Marketing at The Hotels Network, explains how the extraordinary growth of Netflix offers invaluable clues for hoteliers looking to improve the performance of their websites.
Jean-Michel Dixte, global vice president – food & beverage for Dusit International, reflects on how hotel F&B needs to adapt to the realities of doing business amid a pandemic.
Technical hospitality writer Juliana Hahn offers a range of practical tips showing how hotels can improve the quality of the copy on their websites – and why it matters.
Hotels must adapt their services to reflect how guests are increasingly turning to mobile devices for travel information in the post-Covid era, argues Larry Mogelonsky, principal of Hotel Mogel Consulting.
Wimintra J Raj, founder and editor in chief of Hotel Intel.co, believes hoteliers should keep in mind that guests still want to dine out, travel and make the most of their lives in spite of coronavirus.
Hotels must embrace the innovative concepts popularised by serviced apartments to ensure they meet the changing needs of guests during the pandemic, says George Sell, editor-in-chief at International Hospitality Media.
Some hotels may be tempted to abandon personalised guest experiences during the pandemic, but hospitality trainer and consultant Raimonda Grigaite-Kjeldsen believes there are still lots of ways to make visitors feel special.
Studio Apostoli developed the entire interior design scheme for the new 5-star ski resort in Pinzolo, northern Italy – here, architect and spa designer Alberto Apostoli shares his vision for the spectacular project.
Be it the coronavirus or other challenges posed by Brexit, the hotel fraternity is a creative lot who will always find solutions, says veteran hotel industry consultant Melvin Gold.
Korosh Farazad, CEO at Farazad Investment Ltd, explores how hotels can set themselves on a more sustainable footing and bounce back quickly when Covid19 is under control.
AHEAD, the Awards for Hospitality Experience and Design, has revealed its winners for its Americas edition via a webcast as part of Virtual Design Festival.
Korosh Farazad, CEO at Farazad Investment Ltd, explains how hotels can take practical steps to improve customer relationships despite the impact of coronavirus on travel.
Provided sensible heads prevail in negotiations, the hotel industry and UK PLC at large can benefit from Brexit, says Simon Mallinson, Executive Managing Director at Real Capital Analytics.
Jordan Hollander, CEO at Hotel Tech Report, explains why hotels should adopt new technology to help them re-emerge stronger after Covid19.
Sleep & Eat has unveiled a new online platform to bring the hospitality industry together.
Cvent’s Senior Marketing Manager for Europe, Karla Pearce, shares insights on what is most important to event planners in a post-Covid19 world.
“We will make it through” – The next edition of Hotel Plus, the annual trade show for the hotel and commercial space industry in Shanghai, has been postponed to 12-14 August 2020 after deep communication with partners, exhibitors and visitors.
While the details of Brexit and its impact on the hospitality industry is as yet unclear, the hotel investment community still has a lot of optimism in the UK market, says James Chappell, Global Business Director of Horwath HTL.
Dave Grissen will step down from his position as Group President the Americas at Marriott International, in early 2021.
On the group’s 93th birthday, Bill Marriott shares memories of how his grandparents were affected by the Spanish flu in 1918 and why it matters in the Covid era.
Upselling may not always have the best reputation in the hotel industry, but when done correctly it can boost revenues and help guests get more out of their stay, writes hospitality specialist Juliana Hahn.
Federico Moreno-Nickerson, vice president of development at Apple Leisure Group, explains why AAA Four and Five Diamond ratings are so influential – and shares tips for hotels looking to dazzle the inspectors.
Yotel is a tech-focused brand, which helps the small hotel group be at the forefront of adaptability, says Mihit Patel, former Senior Analyst, Business Development (EMEA) at Yotel.
The COVID-19 crisis has put remote working in the spotlight – and that’s no bad thing, writes Shelley Reiner, founder and leader of global hospitality design collective Suited Interior Design.
Hotels must now learn from hospitals assuring customers that they are safe to use. The World Economic Forum outlines 9 lessons to make this transition possible.
Eloise Hanson, Reporter at Boutique Hotel News, outlines the characteristics of the new tomorrow and details the relationship between the four key trends of our post-pandemic future.
Boutiques hotels are nimble enough to quickly rethink what it means to eat and drink in the “new normal,” writes Jay Coldren, Managing Director, Eat + Drink.
Suited Interior Design’s Shelley Reiner tells us why she goes for projects that dive deep into its history, culture and destination.
Olivia Cal, Content Marketing Associate at Cvent, shares top tips on how hotels the world over can stay afloat during Covid confinement and ramp up after lockdown lifts.
Discover insider tips from Fiona Gillen, VP Marketing at The Hotels Network, on what we can learn from the experience of hotels in Sweden, as restrictions start to lift gradually in global hospitality markets.
The truth is the pandemic is temporary and shall pass. Bogdan Romashko, Chief Marketing Officer at Hotel Friend, shares some tips to help the hospitality industry overcome Covid19 difficulties.
Charles Leon, Director of Leon Black, tells us why hotels should embrace the theatrical to design for experience.
Sign up for a special webinar on May 15 where Cvent’s Senior Director of Analytics Jeffrey Emenecker will share insights on changing proposed rates from hotels and sourcing trends in the MICE business landscape.
Aparthotels in South Africa could become popular post-pandemic, not only for a price-conscious traveller but also as a means of mitigating risk for a property investor/buyer, writes Natascha Conradie, Account Executive at Transform Marketing.
Hotels no longer have to accept that low season automatically means slow business, writes Patrick Landman, CEO & founder of www.xotels.com.
Lead Designer at JPA Design Eve Thompson Newman tells us why maintaining control in a design project is more important than ever in a globalised world.
Hotel direct bookings are at risk and the main objective is to get hotel booking websites to be better than an OTAs, writes Ana Leal, Account Manager at GuestCentric Systems.
Citing the example of Asia, Mathieu Pollet, CEO and Co-founder of LoungeUp, reflects on the hospitality industry’s post-Covid19 operations, health security and communications.
Sleep & Eat announces its November show in Olympia London, designed to support hospitality businesses across the spectrum and lift the trammelled spirits of the hospitality community.
Being carried away and responding with emotions rather than pragmatism and wisdom can have its own secondary economic blowbacks and more daunting geopolitical costs.
Panellists at the Restaurant & Bar Design Awards discussed the future of hotel design in a post Covid19 world.
As COVID-19 drives hoteliers back to the drawing board, Saurabh Gupta, Managing Partner at Hotelivate, outlines some possible solutions.
Head of Design at Areen Hospitality Andrew Linwood tells us about the key to successful hotel design.
After Covid19, a significant recovery will take place in a relatively short period of time. There has not been a buying opportunity like this since 2010, writes Steve Rushmore, Course Developer and Instructor at Hotel Learning Online.
With Chinese domestic travel resuming gradually and people wishing to “live the moment” post COVID-19, hotels would miss a good opportunity if they don’t take the following steps, writes Anita Chan, CEO at Compass Edge.
With creative thinking and new partnerships, hoteliers can bring cash flow back to operations that may not go back to “normal” after Covid-19, hospitality leaders shared during the latest iMeetHotel conference.
Paolo Cafolla, Commercial & Marketing Director at Serendipity By Design, tells us why designing for experience has become more challenging than ever.
What are shoppable hotels? The mission is clear — to bring hotel luxury home, writes Sherry Roberts, Founder & CEO of The Longest Stay.
