September 7th, 2018033504Online travel agents are active in their search for new revenue streams amid changing consumer trends, slowing levels of growth and the effect of the recent Package Travel Directive in the EU
August 31st, 2018036583We’ve all heard that less is more, and more people are starting to take this idiom seriously. Designers, authors, gurus, influencers, and industry leaders, particularly younger ones, are beginning to apply a minimalist aesthetic everywhere
August 24th, 2018031936When it comes to think of optimizing your salesforce in FF&E (Furniture, Fixture & Equipment) or A/E/C (Architecture, Engineering, Construction) companies, we realize that markets are evolving
August 18th, 2018022702Local relevance and a sense of place are among the most important themes in the customer experience today. Everywhere a consumer may go today, from retail to hotels to restaurants, they’ll encounter companies and brands that are striving to tie themselves as closely to the locale as they can
August 17th, 2018027864Social Media Advocacy is a type of Content Marketing, and is the process of using personal social media channels to promote and share your hotel’s posts and content with friends and associates.
July 28th, 2018027417“Iconic” is one of today’s most overused words, right up there with “artisanal,” “curated,” “pivot,” and the dreaded “deep dive.” But it would be hard to dispute Essex House’s claim to be an icon of New York
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