July 7th, 2018012808Welcoming 4.87 million guests across its 162 hotels, Abu Dhabi enjoyed a 9.8% annual visitor increase in 2017. With such record-breaking numbers, the city has recently opened the doors to a wave of exciting new hotels and there are plenty more in the pipeline.
June 30th, 2018057659It’s fully possible that your business is providing a high level of customer service (polite, on time, efficient, helpful) yet doing so with a customer service style that manages to rub today’s customers entirely the wrong way
June 22nd, 2018026460One of the key trends driving the evolution of the hospitality industry is the traveller’s desire for personalised, on-demand recommendations, and availability of travel experiences directly from their accommodation provider.
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