Select Page

Biggest challenge is beautiful yet cost-efficient hotel design: Marriott’s Gee Zhao

by | 12 Jan 2020 | Experts

YouTube

By loading the video, you agree to YouTube's privacy policy.
Learn more

Load video

Every hotel needs to impress guests with a unique experience but the biggest challenge is being cost-efficient while doing so, says G. Zhao, Director, Asset Management at Marriott International.

With over 15 years of design, project management, and business management experience in the hospitality industry, Gee Zhao has an outstanding track record and risen through the ranks at Marriott International.

Speaking exclusively to TOPHOTELNEWS at TOPHOTELWORLDTOUR Macau 2017, Zhao described the various challenges of cost-efficient hotel design and how every hotel in the industry will look at how to impress guests with a unique experience.

Origin story 

Zhao: As a trained architect, I started working for Marriott in the hospitality industry as I loved to travel. A colleague of mine told me of this huge opportunity to work for Marriott, which involved lots of travel. That’s how I landed my first job in Frankfurt. 

Beautiful hotel design while also being cost-efficient

Zhao: I think the hotel industry has become sophisticated. There are two distinct sides: on one side, people are looking for unique luxury hotels but on the other, people are looking to cut costs. The challenge from an asset management point of view then becomes: how to wisely invest to  get the best returns possible? So, we’re somewhere in the middle, trying to achieve and balance the best way to get a beautiful hotel design while also being cost-efficient. We always need to let something go to save costs. 

Future trends of hotels?

Zhao: The future of the hospitality industry is millennials: people who travel, are sophisticated and very savvy. What are they looking for is a unique experience. So everything in terms of design and concept has to impress travellers. There is huge potential for success. In the next 5-10 years, I think every hotel in the industry will look at how to impress guests with a unique experience.

Gee Zhao was a delegate at TOPHOTELWORLDTOUR Macau 2017. To attend, address or sponsor our boutique hospitality networking events around the world, contact TOPHOTELPROJECTS Head of Global Events & Conferences Kayley van der Velde.

ABOUT THE EVENT

 

The TOPHOTELWORLDTOUR is a series of one-day conferences around the world for hospitality leaders. 

SHARE THE NEWS

[tweetshareinline tweet=”Every hotel needs to impress guests with a unique experience but the biggest challenge is being cost-efficient while doing so, says G. Zhao, Director, Asset Management at Marriott International.” username=”tophotelnews”]

MORE NEWS

 

Expert’s Voice: Why AAA Four and Five Diamond ratings can make or break a hotel
Yotel a cool hotel brand for millennials and the “yo generation”: Mihit Patel
Expert’s Voice: It’s time to get creative with remote working
Expert’s Voice: What hotels must learn from hospitals for the new reality of tourism
Expert’s Voice: Voyaging into uncharted territory – travel and hospitality post-Covid-19
Expert’s Voice: Boutique hotels will emerge stronger from Covid19
Hotel design is a deep-dive into the DNA of a project: Shelley Reiner
Expert’s Voice: How hotels can stay prepared for business after COVID-19
Expert’s Voice: 6 tactics from hotels in Sweden who remain open during Covid19
Expert’s Voice: How can the hotel industry recover after Covid19?
Embrace the theatrical in hotel design: Charles Leon
Expert’s Voice: COVID-19 a huge opportunity for value-driven products like aparthotels
Expert’s Voice: What to do to increase hotel sales during a low demand period
Globalisation is a hindrance and help in hospitality design: Eve Thompson Newman
Expert’s Voice: Why incentives increase your hotel’s direct bookings
Expert’s Voice: Mulling post Covid-19 hotel operations, health security and communications
Expert’s Voice: Post Covid19 future of hotels and hospitality hinges on Chinese tourists
Expert’s Voice: How will hotels turn profitable again post Covid19?
With hotels, you design for business that might last 100 years: Andrew Linwood
Expert’s Voice: Hotel buyers – don’t wait, buy now

FIND HOTEL PROJECTS AND KEY DECISION-MAKERS

With the online database TOPHOTELCONSTUCTION you will have access to +6,000 hotel projects and all relevant decision-maker contacts.

LEARN MORE

Pin It on Pinterest